Postcode problems

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  pointbreaklifestyle · Member · Mar 4, 2018 at 9:12 am

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  When I’m trying to enter my postcode to upgrade my account,it won’t let me and is saying that I have an invalid post code.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Mar 4, 2018 at 10:00 am

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  Hi there, for what country is this?

  Here is what Staff have replied in an earlier forum thread:

  We have had issues with postal codes, so I would suggest trying a combination of adding/taking away a space between the two codes (XXX XXXX / XXXXXXX) or with lowercase letters (xxx xxxx). Also, we found that trying in a different browser helps. I’ve noticed that most people who have trouble with the postal code has success when trying a different browser

  Let us know how that goes.

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  pointbreaklifestyle · Member · Mar 4, 2018 at 12:07 pm

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  Thank you for your help.I have managed to resolve the postcode problem now thanks to your advice.

  Thank you

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  justjennifer · Member · Mar 4, 2018 at 12:08 pm

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  You’re welcome. Happy blogging. :)

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  jublencowe · Member · Mar 5, 2018 at 12:32 pm

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  Same problem here, Uk postcode, won’t let me upgrade, very frustrating. Have tried different browsers different spacing, my postcode is two letters three numbers and two letters, anyone got a resolution before I sadly delete my new blog?

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  staff-zinnia · Staff · Mar 5, 2018 at 3:04 pm

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  jublencowe – Have you tried using a different browser already?

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  jublencowe · Member · Mar 5, 2018 at 3:15 pm

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  Hi, yes, tried a few and tried spacing differently etc, really frustrating, any ideas?

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  staff-zinnia · Staff · Mar 5, 2018 at 3:22 pm

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  Is there a specific error message?

  I can add it from my side and then email you a manual payment link. Which upgrade did you want to add? And on which site? Thanks :)

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  jublencowe · Member · Mar 5, 2018 at 4:26 pm

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  Hi, the box goes red and message reads “make sure this is a valid postal code “. I want the premium plan 7.00 per month on my blogg page please

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  jublencowe · Member · Mar 5, 2018 at 4:27 pm

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  Ju Blencowe’s blogg site

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  gemmacevans · Member · Mar 7, 2018 at 12:17 pm

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  Hi jublencowe,

  I’ve checked your account and I see you have been able to purchase a Premium plan for jusblogg.wordpress.com. Do you need any further help or are you all set now?