Posting by email – but it strips out jpgs

asgerd · Member · May 28, 2009 at 4:15 pm
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Love the new posting-by-email feature in principle but while the text appears, jpgs are being stripped out, whether I send them as attachments or in-line, and on the confirmation email I get “Note that 1 attachment was removed from the post. Please visit http://support.wordpress.com/space-upgrade/ to upgrade your account.”

I’ll probably get around to a space upgrade in due course but for now I have 98% of my 3gb remaining, and I’m not wanting to post mp3s — so I should be able to email images, right? (There’s no problem when posting from the dashboard.)

Advice please.

The blog I need help with is: (visible only to logged in users)
asgerd · Member · May 28, 2009 at 4:16 pm
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BTW this applies to http://asgerd.com.
thesacredpath · Member · May 28, 2009 at 4:48 pm
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This is so new, that all I can do is point you toward the support document and if that does not help, I suggest that you contact staff directly at http://support.wordpress.com/contact/
olendariwin · Member · May 28, 2009 at 11:41 pm
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I got the same problem, I have try with JPG, TIFF and PNG formats, and with every kind of size… I keep receiving in the confirmation mail:

“Note that 1 attachment was removed from the post. Please visit http://support.wordpress.com/space-upgrade/ to upgrade your account.”

I have plenty of space, so I do not understand whats going on…
I’ll wait for the reply of the staff, any idea of how much time do they take to answer?
thesacredpath · Member · May 28, 2009 at 11:47 pm
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I haven’t been able to send an image by email either. I get the little question mark in the white box with a blue border, but the URL linked to it is complete nonsense and it certainly does not show up in my media library.
olendariwin · Member · May 29, 2009 at 2:04 am
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What it’s annoying is that whe I first test it, two days ago, it worked perfectly… any idea of this changed, do I need to upgraded to make it work?
thesacredpath · Member · May 29, 2009 at 2:20 am
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No, there would be no upgrade that would fix it. Contact support on this as it should work as long as you have some of your free space left.

Contact
jslaton · Member · May 30, 2009 at 4:13 am
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I’ve got the same problem, but it just started recently. It worked fine for several weeks and then it wouldn’t attach any pictures I take from my iPhone. HELP!
thesacredpath · Member · May 30, 2009 at 4:34 am
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Contact support.
gethincoles · Member · May 30, 2009 at 1:27 pm
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“What it’s annoying is that whe I first test it, two days ago, it worked perfectly… “

+1

I contacted support…
jslaton · Member · May 30, 2009 at 2:29 pm
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thesacredpath,

“Contact Support” is obviously an easy answer to anything, but if everyone did that, there would be no need for forums like this. I wanted to see if anyone else had a solution before I bother support about it.

Anyone else have anything helpful?
asgerd · Member · Jun 4, 2009 at 12:14 pm
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Support have replied that they fixed the bug and indeed it seems to be working now. So cheers, Support.

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