Posting in Premium theme support…why can't I do it?

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  sandyliptenflorida333 · Member · Mar 25, 2013 at 1:09 pm

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  I am helping a nonprofit with their site. They paid for Linen and CSS upgrade etc. under their main user name — now, do I have to be signed in as the user who actually bought Linen to be able to start a new thread in Premium themes? I’m an admin but when signed in as myself, I am not offered the link to start a new thread in Linen Premium Theme Support.

  Thanks in advance! :)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 25, 2013 at 4:43 pm

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  You must be logged in under the username account that registered the blog and purchased the premium theme. Only then is there is a link for the specific Premium Theme support forum for your theme under Appearance -> Themes in your blog’s Dashboard.

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  sandyliptenflorida333 · Member · Mar 25, 2013 at 11:52 pm

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  Thank you!