Posts and media export as html files, not .xml files

  • Unknown's avatar
    jenjentennis2014 · Member ·

    I need to export my posts and media, but when I do that, it shows that I’m downloading an .XML file, but it ends up being an HTML file. I have no idea what the problem is.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jenjentennis2014 · Member ·

    My theme changed to Elementor, so I need to export my posts and upload them again after I do a fresh install of Elementor.

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it, and the site teamformantennis.com is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    Your site is hosted with Siteground. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community

    If you are interested in moving your site to WordPress.com we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

  • The topic ‘Posts and media export as html files, not .xml files’ is closed to new replies.