posts are not being email sent to subscribers

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  newsletterhamilton · Member · Jan 29, 2023 at 8:01 pm

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  I want my subscribers to be emailed when I post a blog. It worked before but seems this feature has stopped working the last couple of days. Has something changed recently? Is this just a bug or a permanent change?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-95percentghost · Staff · Jan 30, 2023 at 10:18 am

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  Hi there, just to check – this was for http://newsletterhamilton.wordpress.com/ ? Are your subscribers reporting that they didn’t get an email when your post was published?

  We sent you an email regarding this – it should be in your inbox but if not please do check your spam folder!

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  staff-totoro · Staff · Jan 30, 2023 at 7:35 pm

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  Hi there,

  We’ve just been updated by our team, email notifications should go out now without issue. For any notifications that were missed over the weekend (when the issue seems to have started) we are looking into re-sending those, but for any new posts you publish your subscribers will be notified as usual.

  Hope that helps. Please let us know if you have any more questions.

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  newsletterhamilton · Member · Jan 30, 2023 at 11:43 pm

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  Thank you for your help.