Posts keep moving to the trash folder, is this a bug in oxygen?

  • Unknown's avatar
    ellensburgmopswebsite · Member ·

    I will publish to the blog – then view it and confirm everything is correct. The next day I will log in and the post (or even several posts) will be gone from the site and in the trash. Is this a known bug with oxygen?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    There is no known bug or issue.

    Are you the only official user of your blog?
    Who has access to your login information?
    Did you use the same password for your email account and your blog and for any other accounts?
    Are you sharing log-in information with anyone else or leaving it where anyone can locate it?
    Is your password a weak one that others can easily guess?
    Are you remaining logged in on your computer so anyone can come along and access your blog through it?

    Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs.

    Then read this please and act on what you find there > http://en.support.wordpress.com/security/

    If you can log-in
    1. Go here > Users > All Users and delete any user that does not belong there.

    2. Disable post by email > http://en.support.wordpress.com/post-by-email/

    3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

    4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password If you reset your password, it will also work on mobile devices. If you have two-factor enabled, you will need to create a new application-specific password: http://en.support.wordpress.com/security/two-step-authentication/#application-specific-passwords

    5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

  • druesome · Staff ·

    Hey there,

    I’m not aware of a theme bug that would do that to your posts. It does seem like another user was deleting a good number of posts 5 days ago. Although I can see that the user is no longer an admin on your blog, it would be best if you asked them about it. Were you able to retrieve the deleted posts? Let me know!

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