Posts not appearing in reader

palaayan · Member · Mar 31, 2020 at 11:37 pm
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Hi, my latest post is not showing up in reader, nor have emails gone out to subscribers for the posts. How can I fix this please?

Thanks
staff-mckluskey · Staff · Apr 1, 2020 at 8:55 am
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Hi,

what’s the address of the site in question and what’s the title of that post?
palaayan · Member · Apr 1, 2020 at 9:03 am
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Hi!

thank you for getting back to me

this is the site – https://seekingutopiablog.wordpress.com/

this is the post – https://seekingutopiablog.wordpress.com/2020/03/30/when-the-curtain-falls-chapter-two/

thank you! :)
staff-mckluskey · Staff · Apr 1, 2020 at 10:40 am
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Thanks for that, I had a look and your post does appear in the reader correctly, you can see it here: https://d.pr/i/clVN4q
Also, why do you think it was not sent to your subscribers? Did any of your followers report that? If so, what’s their username? We’ll have a look.
palaayan · Member · Apr 1, 2020 at 11:07 am
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Thank you for getting back to me!

My posts usually appear in my own reader and this one didn’t which has thrown me. My post engagement is usually higher, and i thought perhaps others may not have seen it in their reader either?

and this person follows me and advised me of no notifications – https://anupamachandblog.wordpress.com/

thank you :)
staff-mckluskey · Staff · Apr 1, 2020 at 4:46 pm
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Thanks for the details.
I’ve checked the logs and the email with the new post has been sent to that user on Monday the 30th (in fact I can see two emails delivered). They may want to check their Spam/Junk folders or even add our address to their whitelist to make sure things like that don’t happen :)
palaayan · Member · Apr 1, 2020 at 8:11 pm
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Ah ok! I’ll advise that for anyone else who raises this issue

Thank you for your help today. I really appreciate it :)

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