Posts not being received by subscribers

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  eccorbett · Member · Mar 3, 2022 at 3:18 pm

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  When I post a blog post on my site ECrVJourney.com, my subscribers do not receive any emails.
  We have verified with subscribers and can personally confirm as our email addresses are subscribed as well.
  What can we do to insure new posts are received by subscribers?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Mar 3, 2022 at 6:05 pm

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  Hi @eccorbett,

  Looking at Users → Email Followers, I see that you don’t have any followers.

  Are you perhaps using a plugin or different service, such as Mailchimp? If yes, I suggest reaching out to their support. Otherwise, you might want to contact Bluehost.

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  eccorbett · Member · Mar 3, 2022 at 10:53 pm

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  I spoke to bkiehost and they were no help.
  When a subscriber enters their email, why do they not show as email subscribers?
  It works fine on my other site but not ecrvjourney.com

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  staff-doublebassd · Staff · Mar 3, 2022 at 11:47 pm

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  Hi there,

  I checked your plugins, and it appears you are using the plugin Email Subscribers & Newsletters for your email subscriptions on ecrvjourney.com:

  https://www.icegram.com/email-subscribers/

  I would reach out to their support team in the dotorg forums:

  https://wordpress.org/support/plugin/email-subscribers/

  Hope that helps!