PRE-LAUNCH GIVEAWAY ERROR

  • Unknown's avatar
    manderson9888 · Member ·

    I keep receiving an error when trying to embed the giveaway.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider, so we don’t have any control over how your site works.

    If you’re using a plugin to embed the giveaway, your best option is to contact support for that plugin directly for help with this.

    Or if you’re using custom HTML or JavaScript code for the embed, you can ask the WordPress.org community for advice over at https://wordpress.org/support/forums/. Make sure to include the code you’re trying to embed, as well as the exact error message you’re seeing, when you post there.

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