Preminum Themes REFUND!

  • Unknown's avatar
    totals4you · Member ·

    I’m still waiting for a refund on a theme I don’t use. I have sent several requests to you guys and you just ignored them! Now I cant even click on the refund button. Now I have to call my credit card company to do a charge back. Very frustrating.

    Horrible Customer Service!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
    Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
    http://en.support.wordpress.com/upgrades/#refunds

    Note: It takes from 1 – 2 weeks for the refund to be received.

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