premium

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  madifry · Member · Jan 16, 2016 at 7:33 pm

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  I’m not getting support email access which I thought came with premium?

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  timethief · Member · Jan 16, 2016 at 7:37 pm

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  The support docs at http://support.wordpress.com are easy to find and there are links to them all over this site, for example, at the bottom of this page and every Admin page on your site.

  re: direct email support
  For all the support options when you have technical support issues
  see https://en.support.wordpress.com/help-support-options/

  If you have a paid upgrade, please use the “Contact Support” form, http://support.wordpress.com/contact/ where you will receive a choice of having staff answer your question publicly or privately.

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  supernovia · Staff · Jan 19, 2016 at 11:18 pm

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  Closing this one out as well. Cheers!