Premium Account 2 week trial

• 

  heather4love · Member · Nov 3, 2014 at 10:16 pm

  • Copy link
  • Add topic to favorites

  If i cancel my 2 week free trial (premium account) is my domain name lost?

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Nov 4, 2014 at 1:14 am

  • Copy link

  Hi!

  Not necessarily! If you no longer want the Premium bundle but still want to keep the domain, I can remove the Premium bundle from your account and send a manual payment request for $26 (the cost of the domain registration). Would that work?

• 

  heather4love · Member · Nov 4, 2014 at 3:27 am

  • Copy link

  Yes please!
  And I see above that it says the blog I need help with is “heathersmarket.wordpress.com” but I’m actually referring to “sproutedlove.wordpress.com” with the “sproutedlove.com” purchased domain.
  Thanks!

• 

  jeremeylduvall · Member · Nov 4, 2014 at 6:34 pm

  • Copy link

  Hi!

  I went ahead and created the manual payment request. It’s been sent to the email address on file for your account. Can you reply back here when you’ve made the payment?

• 

  heather4love · Member · Nov 4, 2014 at 6:45 pm

  • Copy link

  Thank you. I made the payment. Am I cancelled on the premium bundle trial as well?

• 

  jeremeylduvall · Member · Nov 4, 2014 at 7:08 pm

  • Copy link

  Great! Thanks for making the payment so quickly. I removed the Premium bundle from your account so you will not be charged moving forward for that upgrade.

  Please let me know if you need anything else!