premium account cancellation

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  darrylforshpan · Member · Jul 25, 2013 at 6:03 pm

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  I just purchased the premium account and would like to know the cancellation policy and how I would go about cancelling. Thanks. Darryl

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 25, 2013 at 6:04 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Volunteers can’t help with financial issues. If you wish to contact Staff about the charges you see on your statement at > Store > Billing History please use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged