premium account & domain mapping
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I have a premium account and I am being asked to renew my domain mapping. Isn’t this included in my premium plan? I am really having trouble finding support to check my subscriptions. Thank you for your advice.
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Hello zilvold!
I checked your account and saw that you have two WordPress.com sites on your account, one is “zilvold.wordpress.com” and the other one “zilvoldcoachingenconsulting.wordpress.com”. The domain mapping was bought for the first site, and the Premium plan for the second one. That’s why the domain mapping upgrade isn’t included on the plan. You can check your subscriptions at:
https://wordpress.com/purchasesYou will see that the upgrades are for different sites.
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Dear Carinapilar, Thank you so much for your swift reply. Indeed, I am surprised to see 2 sites. This was never my intention. On which site do I have my running live site http://www.zilvold.com? How can I merge this? Which one is to be deleted? Thanks in advance.
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The site with “zilvold.com” is “zilvold.wordpress.com”. I have merged the upgrades for you. Now they are all on your running live site and the domain mapping upgrade is included on your Premium plan, which will expire on Jan, 2017.
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