Premium expired
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site is elpasospeak.com
have been trying to renew premium status
owner tells me that he had difficulty renewing online, finally got through to a human being and was told that they would handle the renewal personally
still getting expired message–readers are not happy
Help!
The blog I need help with is: (visible only to logged in users)
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When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and renew upgrades https://en.support.wordpress.com/my-upgrades/
What is the relevant username account?
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