Premium Membership

• 

  lyosu · Member · Mar 3, 2015 at 10:20 am

  • Copy link
  • Add topic to favorites

  I was charged 99 Euro from my credit card and i don´t know why? I dicide to use the premium acount for 80 Euro per year but now i was charge 99 Euro. For what? Is there anything else for what i have to pay now or in the future? I do NOT agree with the charge wihtout even knowing!!! Please answer. Lu

  The blog I need help with is: (visible only to logged in users)

• 

  shawnajroberts · Member · Mar 3, 2015 at 3:36 pm

  • Copy link

  Hi there! We recently updated our prices to reflect changes in tax and exchange rates. The new cost for the WordPress.com Premium plan is 99EUR.

  Let me know if you have any more questions!

• 

  lyosu · Member · Mar 5, 2015 at 12:17 pm

  • Copy link

  Thanks, for answering but when i gave my okay it was for 80 Euro NOT for 99 Euro. When i gave my credit card and informations i signed for 80 Euro. Normaly you have to tell the customer in case price changes. I was not informed. What to do now?

• 

  shawnajroberts · Member · Mar 5, 2015 at 10:06 pm

  • Copy link

  You should have gotten an email the day before the charge went through that mentioned the new price.

  I’m happy to refund the difference for you though. It normally takes around a week for a refund to appear on your bank statement. This is a one time price change, so you’ll need to pay the full price when you renew next year.

  Please let me know if there is anything else I can help with!

• 

  lyosu · Member · Mar 10, 2015 at 10:32 am

  • Copy link

  Thats the reason why because i have never got an email. Thank you Shana for your efforts. I am also happy to hear that. I really love blogging!!! Great that wordpress has such a friendly and helpfull support.

  Thanks Lu

• 

  shawnajroberts · Member · Mar 10, 2015 at 10:11 pm

  • Copy link

  Sorry you didn’t get that email. :( I’ll let the store team know.

  Please let me know if I can help with anything else, Lu! :)

• 

  lyosu · Member · Apr 6, 2015 at 2:51 pm

  • Copy link

  Hey Shawna, how is it going? Can you help me out with another problem. I want to translate my blog into other languages. How does it work?

  greethings, Lu

• 

  alexjgustafson · Member · Apr 6, 2015 at 8:33 pm

  • Copy link

  Hi Lu!

  There are a few different ways of displaying your blog into multiple languages. We have a guide here:

  Set Up a Multilingual Site

  The trickier part is usually translations. Unless you plan to translate them yourself, a lot of folks will use tools provided by Google Translate. Like this:

  https://translate.google.com/translate?hl=en&sl=de&tl=fr&u=http%3A%2F%2Freisekinder.net%2F

  -Alex G.

• 

  lyosu · Member · Apr 7, 2015 at 7:42 am

  • Copy link

  Hi Alex,

  thank you. What i want is just 2 or 3 other languages. And i want them shown as buttons on the first page. The pages you sended my, do they also exist in german?

• 

  lyosu · Member · Apr 7, 2015 at 12:06 pm

  • Copy link

  …i think i need a plug in to use google translate therefor right? But there is no plug in director or button in my menu. Would be nice if you can help me ;)

• 

  alexjgustafson · Member · Apr 7, 2015 at 2:02 pm

  • Copy link

  You can create Google Translate links without a plugin:

  1. Visit https://translate.google.com/
  2. On the right, type in a website’s address and select its original language (Example)
  3. This will auto-fill some information on the right. Select the language you want it translated to. Click Translate. (Example)
  4. This opens up a translated page. Copy the URL from your browser’s address bar. (Example)
  5. Paste that URL into a link on your site. I bet adding this to a Text Widget link would be a good idea.

  While on that translated page, you can change to multiple languages, and the URL will update.

• 

  lyosu · Member · Apr 8, 2015 at 9:56 am

  • Copy link

  I will try. thanks a lot :)