premium membership canceled
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hi premium membership canceled. I canceled my membership premium refund 10 days did not
The blog I need help with is: (visible only to logged in users)
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There is no such thing as premium membership. That said we can purchase a premium bundle of upgrades that applies to a single blog for a single year. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
See here:
Dashboard > Store > My Upgrades
http://en.support.wordpress.com/my-upgrades/Dashboard > Store > Billing History
http://en.support.wordpress.com/Billing-History/Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note that I am tagging this thread for Staff follow-up.
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I made upgrades, Domain Registration and Matching : $ 13.00
Wordpress.co Premium
Use these great features turbo power to add to your blog. You choose a domain name or an existing domain name mapping , videopress , Custom Design , 10GB Area Augmentation and ad- use feature is included.Domain Name & Mapping
10GB Free Space Upgrade
Advertise None
personal Design
Videopres : $ 99 and I canceled was 10 days -
Thanks for the added information for Staff. This thread is tagged for Staff and what’s required now is your patience, as Staff work through all forum threads tagged for their attention and through all email support tickets in chronological order based on datestamps and timestamps – first posted first served, as would be expected.
How long it takes to clear the threads and support tickets depends on how many Happiness Engineers are working on them at any given point in time. It also depends on how complex the issues in each thread and ticket are are.
Please don’t bump your thread here by posting into it again because it’s not in your best interest to post to it after it has been tagged for Staff help. Doing that moves the timestamps forward and it takes longer to get a response.
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1. Stop posting here.
2. Subscribe to this thread so you are notified when Staff respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
3. Do not create new threads on this issue.
4. Wait for Staff to respond here. -
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This must be common. I am having the same trouble. The whole thing seems like a scam. Premium bundle has a free trial period (or that is what they tell you). If you cancel before it renews they claim they will send a link (which you must complete in 12 hours) and you click on it to cancel but no link comes. I would recommend notifying your credit card company, disputing the charges right away and then seeking all other recourse.
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@upperboxpost
When you posted into this thread you moved the timestamp forward on it and thwarted fonemiii’s attempt to get Staff service promptly. This thread is now starting over again.Do not hijack threads. Post your own using this link https://en.forums.wordpress.com/?new=1
Do not bump any thread that has been tagged for Staff by posting into it. Read what I posted here https://en.forums.wordpress.com/topic/premium-membership-canceled?replies=9#post-2300691
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@fonemiii
1. Stop posting here unless or until you are responding to Staff.
2. Subscribe to this thread so you are notified when Staff respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
3. Do not create new threads on this issue.
4. Wait for Staff to respond here. -
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From Google translate:
Bu konu Personeli için etiketlenmiş ve personel dikkatlerini ve datestamps ve zaman damgaları dayalı kronolojik sırayla tüm e-posta desteği biletleri ile etiketlenen tüm forum parçacıkları ile çalışmak gibi şimdi ne gerekli oluyor, senin sabır mesafesindedir – ilk beklenir gibi, hizmet ilk posted.Bu konuları ve destek biletleri temizlemek için ne kadar sürer birçok Mutluluk Mühendisleri zaman içinde herhangi bir noktada onlara nasıl çalıştığını bağlıdır. Aynı zamanda, her iplik ve bilet konular ne kadar karmaşık bağlıdır.
O Personel yardım etiketlenmiş sonra ona göndermek için senin yararına değil çünkü yine içine göndererek burada iplik çarpmak etmeyiniz. Doing ileri damgalarını taşır ve bir yanıt almak için daha uzun sürer.
Buradan sürece veya Genelkurmay yanıt kadar 1. durdurun ilanı.
Ne zaman Çalışanlar cevap bildirilir, böylece 2. Bu konuya abone. Konular bağlantıya abone ve tıklayın bulmak, bu iplik kenar çubuğunda bakmak abone olmak.
3. Bu konuda yeni iş parçacığı oluşturulamıyor etmeyin.
Çalışanlar için 4. bekleyin burada cevap. -
not a refund if I want to buy another package or not a refund if I want to buy another package
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Hi there,
All the upgrades in your account have been removed so I have provided you a refund for the remaining $13. Please note that it may take up to a week for the refund to show up in your bank account. If you can tell me exactly what you want, I can take a further look.
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