Premium Payment Error

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  abccd23iu · Member · Nov 16, 2025 at 6:53 am

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  HelloI’m a paid member of WordPressI paid for the premium account and domain setting.The alarm went off on my smartphone The payment website is asking for payment again because the transaction has been rejected.I checked with my WordPress account, but the premium payment has not been completed.Please check it out

  The blog I need help with is: (visible only to logged in users)

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  imranahmadrt · Staff · Nov 16, 2025 at 7:12 am

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  Hi there,

  Thank you for the screenshot. The message indicates that your bank has declined the transaction.

  Please make sure that your payment method is supported by checking the options listed here:
  https://wordpress.com/support/payment/

  Decline messages come directly from your bank, not from WordPress.com. Because of this, your bank will be the best place to check why the payment was blocked. Kindly ensure that:

  • International/online payments are enabled
  • Your bank is not blocking transactions to WordPress.com

  Once your bank resolves the issue, you should be able to use your card on WordPress.com without any further problems.

  I hope this helps! If you need any additional assistance, feel free to let us know.