Premium plan

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  anamalaf · Member · Apr 15, 2017 at 7:55 pm

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  Hello, how can I change billing details for renewal of my premium plan. I want to make a payment from another card.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 15, 2017 at 8:01 pm

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  Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard. The Admin login link to the dashboard for every blog hosted by wordpress.COM is:

  http://NAME_OF_BLOG.wordpress.com/wp-admin/

  * You will have to replace “name_of_blog” with the actual blog’s name in that URL.

  Then see here: Change Credit Card Details
  https://en.support.wordpress.com/change-credit-card-details/

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  spunkyadventuress · Member · Apr 15, 2017 at 8:05 pm

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  Hello @anamalaf!

  Here’s some info on Billing History: https://en.support.wordpress.com/billing-history/

  Within, there’s a section discussing payment changes:

  How can I change my saved credit card payment details?
  To change payment information for an upgrade that is set to renew automatically, use the Purchases page. Select the upgrade you want to edit, and then click on Edit Payment Method.

  Hope that helps!

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  spunkyadventuress · Member · Apr 15, 2017 at 8:10 pm

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  Whoops, looks like I was replying at the same time!

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  timethief · Member · Apr 15, 2017 at 8:17 pm

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  I tag threads in the sidebar before typing a response. Always click refresh. :)

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  timethief · Member · Apr 15, 2017 at 8:18 pm

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  P.S. If you use tag search https://en.forums.wordpress.com/tags/ ________ prior to answering questions you will find 11 years of my answers and the answers of others too.

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  timethief · Member · Apr 17, 2017 at 8:33 pm

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  As I do not know whether anamalaf has succeeded I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Apr 18, 2017 at 12:48 am

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  Hi @anamalaf, I only see a premium domain under your account. That wouldn’t need to be renewed.

  Your site has a plan though, under another user. Are you able to log into that account?