Premium Plan Decline Renewal

  • Unknown's avatar
    1tidbits · Member ·

    Dear WP;

    I received an e-mail saying the following:

    current premium plan http://www.wowhir.com/ is due for renewal in 30 days. I do not want to renew at this time. Would you please send me a confirmation e-mail to (email visible only to moderators and staff) so that it’s one thing off my list? Thank-you very much.

    Best regards,
    ada

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

    Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade or renewal.

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