Premium plan refund still not received

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  lallamine · Member · Jul 23, 2020 at 3:31 am

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  Hello, it’s been two days since I cancelled my premium plan and haven’t received the refund on my bank card yet, paypal instructed me to contact you

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  staff-mckluskey · Staff · Jul 23, 2020 at 11:26 am

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  Hi there!

  Refunds usually take 5-10 business days to appear on your statement, but some banks outside of the United States may require more time to process the refund.

  In some cases, you will not see a separate refund listed on your statement, but the original charge will be removed instead.