Premium plans upgrade

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  chelle1121 · Member · Aug 5, 2020 at 9:46 am

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  I just purchase premium plans but it says my card is decline. And the money is not back here in my mastercard. Pls. Help me

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  chelle1121 · Member · Aug 5, 2020 at 10:08 am

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  How can I get my money back to my card? I purchase the premium plan but It is decline. But my money is not back to my card. Pls. Help me soon

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  supernovia · Staff · Aug 5, 2020 at 7:14 pm

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  Hi! We’ll have our billing department take a look to see what’s wrong, and will follow up with you here. I’ve also merged your two threads into one. We’ll respond here.

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  kokkieh · Staff · Aug 7, 2020 at 5:58 am

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  Closing this as a duplicate of https://wordpress.com/forums/topic/premium-upgrade-121/