Premium Renewal Payment Options

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  rachelscottwrites · Member · Oct 14, 2013 at 1:01 pm

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  can I renew my premium site and pay monthly rather than annually?

  The blog I need help with is: (visible only to logged in users)

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  rachelscottwrites · Member · Oct 14, 2013 at 1:04 pm

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  I need to renew my Premium account today but cannot afford the $99 annual fee at this time. I don’t see an option to pay monthly. Is that a viable option, and if so, how do I do it?

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  kraftbj · Staff · Oct 15, 2013 at 6:38 pm

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  Howdy,

  At this time, we don’t have a monthly option, though we are investigating different options for the future.

  I can separate out your domain from your premium subscription so you only have to pay $18 now to keep your domain working.

  If you have any questions, please let me know. I’ll break out your domain registration once getting your confirmation.

  Cheers!

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  rachelscottwrites · Member · Oct 16, 2013 at 4:02 pm

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  will i lose all of my content?

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  rachelscottwrites · Member · Oct 16, 2013 at 4:03 pm

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  will I lose my content?

  will i maintain ownership of http://www.rachelscottwrites.com?

  I will want to go back to the premium site before to long, as funds become available.

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  kraftbj · Staff · Oct 16, 2013 at 4:14 pm

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  Hi,

  You’d maintain ownership of your domain name and all of your content.

  Your “Custom Colors” changes you’ve made will be taken away and the theme’s default appearance will be displayed. When you upgrade back to premium again, those customizations would be returned to your site.

  You wouldn’t be able to upload any music or video files, use custom fonts, or custom design coding, and ads may appear on your site for some visitors.

  Please let me know if you have any other questions!

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  rachelscottwrites · Member · Oct 16, 2013 at 4:51 pm

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  will I lose my content?

  will i maintain ownership of http://www.rachelscottwrites.com?

  I will want to go back to the premium site before to long, as funds become available.

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  kraftbj · Staff · Oct 16, 2013 at 5:27 pm

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  Hi Rachel,

  No, you will not lose content.

  Yes, you will maintain ownership of the domain if we split that out and you pay for that portion ($18).

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  rachelscottwrites · Member · Oct 17, 2013 at 12:22 pm

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  ok. let’s go with that option.
  how do I pay for that? and where?

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  kraftbj · Staff · Oct 17, 2013 at 2:32 pm

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  Hi Rachel,

  Visit your Store->My Upgrades page at https://rachelscottwrites.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades and click “Renew Now” on the item for the domain.

  You get a couple more reminders about the premium bundle, but you can let that naturally expire on its own.

  Please let me know if you have any other questions or need anything else.