Premium Subscription
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I did not want to keep my subscription to premium but could not figure out how to cancel it before it charged me, is there anyway to cancel and get my money back?
Thanks!The blog I need help with is: (visible only to logged in users)
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It sounds like your are referring to a 14 day free trial.
From Details and Terms:
You can try any participating upgrade for a 14-day trial period, at no charge.
You will be asked to provide payment information when starting the trial, but you will not be charged until the 14-day trial period is up. If you cancel before the period is up, you will not be charged at all.
We will send you an email reminder one day before you will be charged.
You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
Provided you are logged in under the same username account that registered the blog and purchased the trial upgrade, you ought to be able cancel trial upgrades under Store → My Upgrades in your dashboard at any time, request a refund and also disable auto-renew.
http://en.support.wordpress.com/my-upgrades/#canceling-upgradesI tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it please.
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There are no Upgrades associated with your account and no charges have been placed.
If I’ve misunderstood the issue, or if you have any other questions, please let me know.
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I have sent a cancellation confirmation message to the email address that is associated with the user account that owns this Upgrade.
Please send future replies from that message.
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Hi I registered yesterday and I purchased the $99 upgrade. Will I have to wait the 14 day trial period before I can see my “.com” address? Right now it shows a “wordpress.com” address. Thanks in advance-
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@rahrayne
That’s off topic for this thread. Have you set up domain mapping yet?In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from, and the domain name you desire must be available for purchase, or you must already own the domain URL.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard at > Store > My Upgrades to purchase upgrades for the blog.
See here if you do not own a domain http://en.support.wordpress.com/domains/
See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/
if you already have a website you don’t want to affect, and you want to add a blog to it under a subdomain (for example, blog.yourgroovydomain.com) see here http://support.wordpress.com/domain-mapping/map-subdomain/
After you do the primary blog set up it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.
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You still need to claim your WordPress.com Premium Plan’s custom domain here:
https://runawaynunsandleprechauns.wordpress.com/wp-admin/paid-upgrades.php?page=domains
Let us know if you have any more questions.
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