Premium theme cancel and refund button not working
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premium theme cancel and refund button not working.
I bought Gridspace recently and the cancel/refund button is not working. I would like to cancel the theme purchase and have a refund of $75 please. the account is http://traceyupchurch.com
Thanks,
Tracey Upchurch
Blog url: http://traceyupchurch.wordpress.com/The blog I need help with is: (visible only to logged in users)
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Hi there,
I have flagged this thread for Staff assistance. Please be patient while waiting. -
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Hi traceyupchurch,
I’ve canceled and refunded the Gridspace premium theme for your account as you’ve requested. You should see the refund in your account within 7–10 business days, but usually sooner than that.
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Same problem here. Please cancel my WordPress Value Bundle and refund my account.
Thanks,
Alex -
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I want to cancel my upgrade. I spent $99.00 thinking I could upload a theme, but I was clearly not on the right WordPress site,
Please refund my account so I can move over to WordPress.org
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traceyupchurch, it looks like I’ve already taken care of that for you today.
andrewshapter, I have canceled and refunded your bundle as requested.
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@ bryanvillarin – Thanks heaps. Shame it didn’t work for me! I didn’t want to deal with the self-hosted WP, but I need more customization options. Maybe next time, if you make the WP pro more flexible or if I can afford the WP VIP.
Cheers,
Alex -
@weblognotes — You’re welcome. If you have any specific suggestions for WordPress.com, please feel free to post in the Ideas forum where we’ll be happy to read and take them into consideration.
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Same issue for me as well. I would like to keep Avid and cancel Gridspace. I’ve tried but it doesn’t seem to do anything.
My blog is lenscaption.com.
Thanks!!
(email visible only to moderators and staff)
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I have canceled and refunded your theme as requested.
Please let us know if you need any further assistance!
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