Premium theme cancellation confirmation doesn't work

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  sebanks1972 · Member · Mar 27, 2014 at 2:06 pm

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  The confirmation email link for cancelling my premium theme isn’t working. The email says this:

  Hi,

  Please confirm you would like to cancel the following premium theme:

  Profile on https://snapshotofsarah.wordpress.com

  For security reasons you must click the following link to confirm cancellation:

  https://snapshotofsarah.wordpress.com/wp-admin/paid-upgrades.php?action=canceltheme&id=99207-6142617&_wpnonce=bc0564658e

  Regards,
  WordPress.com

  But when I click on the link, it just says “Are you sure you want to do this?” And it gives me no option to say YES.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Mar 28, 2014 at 5:33 pm

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  Hi there, Could you confirm for me that you want the Premium Theme: Profile removed from your account? If so, I can do that for you, and I will refund the purchase price of Profile. Looking forward to hearing from you. Thanks very much.

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  sebanks1972 · Member · Mar 28, 2014 at 8:51 pm

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  Hi there,

  Yes, it’s the “Profile” premium theme I want removed.

  Thanks a lot.

  Sarah

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  thatrobyn · Member · Mar 28, 2014 at 9:55 pm

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  Sarah, you’re all set. I’ve unsubscribed you from Profile, and refunded you $69.

  Cheers!

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  sebanks1972 · Member · Mar 29, 2014 at 3:41 pm

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  Thank you so much!

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  thatrobyn · Member · Mar 29, 2014 at 4:14 pm

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  You’re very welcome. Happy blogging! :)