Premium Theme Refund
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How do I go about getting a refund for my premium theme purchase of Fresh News I just got today?
It is having a comments glitch which is a pretty major issue and my site tends to get very active on weekends so I would like a refund or exchange it for another premium theme of equal value.
Blog url: http://jrnation88.wordpress.com/ -
I have canceled and refunded your theme as requested.
Please let us know if you need any further assistance!
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Okay thanks.
But that was a mistake on my part. I overreacted because the theme was not working like it should have so that is when I asked for the refund. The theme started to work like advertised right when you posted letting me know that you have canceled my theme.
Haha.
So basically is there a way you can cancel the refund and give me the theme back?
That would be extremely helpful. Thanks.
Also, I canceled my Custom Fonts purchase as well as a mistake but then re purchased it after I realized that I canceled so I was charged another $30. Will I still get the refund so then the two $30 will cancel each other out?
I hope that makes sense. Thanks.
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Yes, you would need to re-purchase the upgrade, which it looks like you’ve already done.
Depending on your credit card provider, you should see the credit on your statement within ten days.
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