Premium Theme refund

• 

  nancyadl · Member · Sep 25, 2014 at 4:50 pm

  • Copy link
  • Add topic to favorites

  How do I get a refund of a Premium Theme I purchased. I decided I don’t want to use it as it didn’t give me the template I was expecting. When I click on settings, the Cancel/Refund option appears but when I click on that nothing happens.

  The blog I need help with is: (visible only to logged in users)

• 

  jeremeylduvall · Member · Sep 25, 2014 at 8:30 pm

  • Copy link

  Hi there,

  Are you referring to the Collective theme? If so, just reply back to confirm, and I’ll be happy to refund that for you. Alternatively, if you would like me to try to help you answer any questions about the theme, I’m happy to do that as well!

• 

  nancyadl · Member · Sep 26, 2014 at 2:58 pm

  • Copy link

  Yes I am. Thank you for your help with the refund!
  Nancy

• 

  jeremeylduvall · Member · Sep 26, 2014 at 8:37 pm

  • Copy link

  Not a problem! The refund is on the way. You should see the funds become available within the next few days.