Premium Themes
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Hello.
I made a blog the other day, and purchased for both a domain address and premium content (for 99 dollars). Both the domain and premium stands as “Active” in orange, and the domain is working just fine.My problem is that I can’t download a premium theme for my blog, it says I have to purchase(it won’t even let me do that now, everything just stops up).
Why?The blog I need help with is: (visible only to logged in users)
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Hi there,
Premium themes do indeed have to be purchased. They are not included with the WordPress.com Premium bundle. In regards to you not being able to purchase any theme, are you getting an error when you try to purchase one, or does something else happen?
Let me know and I’ll see what I can do to get things sorted out for you!
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Ok, that makes sense.
When i click “purchase”, the mouse start rolling like when you wait for the page to load, but it never loads. I have tried logging off/on and on other machines, but nothing happens. I don´t get an error message either.Hope you can fix this?
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That is very strange! Have you tried using a different browser, by any chance? I know you tried a different machine, but it could be that if you were using the same browser in each case it was the same issue perpetuating.
If you could try a different one, like Google Chrome for example, let me know how it works for you! Also, if you happen to be on a network which is behind major firewalls you might want to try going elsewhere. Networks in public places (like at coffee shops) or at work can sometimes cause issues like this too.
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Hmm.. For some reason, it suddently works..
Maybe it’s because i pressed “purcase” before viewing the theme? Well, it’s fixed now anyway :)Thank you for the help anyway :)
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