Premium to Free

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  sfhelm64 · Member · Feb 10, 2015 at 3:42 pm

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  I do not want to go premium. How do I change to the free version?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 10, 2015 at 4:00 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard, and also request a refund and disable auto-renew there.
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note: It takes from 1 – 2 weeks for the refund to be received.

  I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  NOTE: All support docs are at http://support.wordpress.com
  Please see http://en.support.wordpress.com/help-support-options/

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  gracejiyoung · Member · Feb 10, 2015 at 8:29 pm

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  Hi there,

  Do you have another account? I’m not seeing a Premium upgrade on your account.

  Let me know if you have any questions with this!

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  sfhelm64 · Member · Feb 10, 2015 at 11:50 pm

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  I am on a 14 day free trial. But, when I first signed up yesterday, I opted for the premium because it contained eCommerce.

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  gracejiyoung · Member · Feb 10, 2015 at 11:58 pm

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  I’m not currently seeing it in this account, so you should be fine for this one. If you find it in another account please let me know!

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  sfhelm64 · Member · Feb 11, 2015 at 12:11 am

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  Thank you for your quick responses. Greatly appreciated.

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  gracejiyoung · Member · Feb 11, 2015 at 12:28 am

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  You’re very welcome!

  Cheers!