premium upgrade

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  gingerandchorizo · Member · Mar 2, 2015 at 11:39 am

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  Hello, I just purchased the premium upgrade that has 13GB, and with 20 euro off for the first year (I should pay 79 euro this year). But after I clicked purchase, it appears that I have to pay 99 euro once the 14 days free trial is finished. please clarify this matter. many thanks!

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Mar 2, 2015 at 7:48 pm

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  Hi there,

  Since the free trial was added instead of being purchased it will go through at $99. What you can do is contact me back in this thread once the 14 day period is up and I can provide you a partial refund ($20) or, I can send you a manual payment now and have the Premium theme added now.

  Let me know if you have any questions with this!

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  gingerandchorizo · Member · Mar 15, 2015 at 1:01 am

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  Hi thank you for your reply! My free trial will be up tomorrow, could you please do the partial refund of the $20 on my purchase? Many thanks!!

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  alexjgustafson · Member · Mar 16, 2015 at 1:35 pm

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  Hello!

  I’ve sent you the partial refund of €20. It may take a week to appear in your bank statement, but you can view it in your billing history:

  https://wordpress.com/me/billing

  Best,

  -Alex G.