premium upgrade does not appear in purchase history

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  cliffmoyce · Member · Jan 14, 2014 at 3:53 pm

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  My recent purchase of a premium upgrade does not appear in my purchase history. Should it? How can I tell if the upgrade has or has not been applied?

  Cliff

  The blog I need help with is: (visible only to logged in users)

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  eurello · Staff · Jan 14, 2014 at 10:01 pm

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  Hi Cliff,

  I can see it here:
  https://cliffmoyce.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Do you see it now, or are you still having any trouble?

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  cliffmoyce · Member · Jan 15, 2014 at 8:57 am

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  Hi Eurello

  When I click on your link I can see that it appears in the store, so that satisfies my query somewhat, however it is still not showing in my billing history. Should it be in my billing history? If not, then that would solve the mystery!

  Cliff

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  eurello · Staff · Jan 15, 2014 at 5:52 pm

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  Hi Cliff – Oh, I see. Yeah, it should show up there! I’m asking our Store team why your transaction is not reflected in your Billing History. In the meantime, you need not worry about it — it’s correctly applied to your site and everything. It’s just not listed there for some reason.

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  eurello · Staff · Jan 16, 2014 at 4:39 pm

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  Hi Cliff – Ok, this is fixed. You should see all your transactions in your Billing History now. :)

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  cliffmoyce · Member · Jan 16, 2014 at 5:02 pm

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  Yes it shows up now. Thank you for your help Eurello.

  Cliff