Premium upgrade went to wrong blog

  • Unknown's avatar

    Hi,
    I purchased upgrade to premium but it went on the wrong blog. I could not get the shopping cart to work right. Now I have a premium blog started as a whole separate blog. How do I get it to the blog I already have instead of showing 2 seperate blogs
    R
    (email visible only to moderators and staff)
    blog http://www.granite.s3enterprisegroup.com

    The blog I need help with is: (visible only to logged in users)

  • Hi there – You have only one WordPress.com hosted blog, http://s3enterprisegroup.wordpress.com/

    That is the blog that your Premium upgrade is applied to. Your other two sites are self-hosted WordPress sites connected to WordPress.com with the Jetpack plugin. You can read more about the differences here:
    http://en.support.wordpress.com/com-vs-org/

    The premium upgrade applies only to blogs hosted here at WordPress.com. If you had intended to purchase it for one of your self-hosted WordPress sites, let me know, and I will cancel and refund the upgrade.

  • Unknown's avatar

    Hi,
    Thank you for the response. I guess I would like a refund then. I really wanted the premium theme and options on our granite.s3enterprisegroup.com site Is there any way to install a premium theme then on that? Do i just buy the theme and upload? Thank you for your help

  • Hi there – Ok, I canceled and refunded it. The options included with the premium upgrade are all already available on self-hosted WordPress sites that are using Jetpack.

    As far as a premium theme, most premium themes sold through WordPress.com have versions for self-hosted WordPress sites that can be purchased directly from the theme authors’ shop. Which theme did you want to buy? I might can help you find where to buy it.

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