Premium WordPress

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  vittoriabronzo · Member · Dec 2, 2014 at 7:32 pm

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  Hi I did purchase a premium account but not used and not interested anymore. Exist the possibility that I can reverse this purchase? Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 2, 2014 at 7:36 pm

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  Refunds are time limited. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  http://en.support.wordpress.com/upgrades/#refunds
  Note: It takes from 1 – 2 weeks for the refund to be received.

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there.

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  vittoriabronzo · Member · Dec 2, 2014 at 8:10 pm

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  I want transfer my wordpress.com premium for a wordpress.org. Can i do That whithout pay anything? Because i really not going use this premium account

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  timethief · Member · Dec 2, 2014 at 8:12 pm

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  WordPress.com and wordpress.org are completely separate. No premium upgrade purchased at WordPress.COM can be applied to any WordPress.ORG software install but the domain URL can be retained and used there. Please be patient while waiting for Staff assistance.