prepaid mastercard

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  gaetanolonigro · Member · Dec 15, 2016 at 8:46 pm

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  Hello, I tried to upgrade my plan but my prepaid mastercard is not accepted? Why?

  The blog I need help with is: (visible only to logged in users)

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  geoffreyshilling · Member · Dec 16, 2016 at 10:42 am

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  From what I understand, WordPress.com processes payments through PayPal. Maybe your country is not on the accepted list for some reason?
  https://www.paypal.com/webapps/mpp/country-worldwide

  I have added the modlook tag so a staff member can better assist you with this.

  Learn more about getting a moderator/staff reply for your questions:
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  gaetanolonigro · Member · Dec 16, 2016 at 12:00 pm

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  Hi, thanks for answered, I don’t know if here in UK they accept this( I used this card for all websites without trouble) , I prefer used card instead of paypal.

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  staff-zinnia · Staff · Dec 16, 2016 at 6:39 pm

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  Hello –

  You should be able to checkout with the prepaid card. Be sure to fill in the name field at checkout with your full name. Also, double check that there are enough funds to cover full amount.

  If you’re getting an error message please post that here for me and I can investigate further.