Press This

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  brandyjb · Member · Aug 1, 2017 at 12:26 am

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  when I use Press This, my theme help window opens and covers half the screen. I can use help window, but it will not allow me to close it. Why is this opening automatically?

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  hbuispoden · Member · Aug 1, 2017 at 12:39 am

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  Hi brandyjb:
  Make sure you are running an up-to-date browser version.
  Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and see the tips here https://en.support.wordpress.com/browser-issues/

  If that doesn’t work, try using another browser.
  If it still does not work, please provide the following information:
  What kind of device you are using to connect to the internet and to WordPress.com.
  Which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Let me know if any of these help!

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  hbuispoden · Member · Aug 1, 2017 at 12:43 am

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  @brandyjb:

  Also, you may want to try posting your question via the Theme Forum.

  https://en.forums.wordpress.com/topic/how-to-use-the-themes-forum?replies=1

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  brandyjb · Member · Aug 1, 2017 at 2:10 am

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  Operating System
  Macintosh OS X 10.12.6
  Web Browser
  Safari 10.1.2
  I did contact my Theme Help, waiting on a reply from them. Just trying to cover all bases.

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  hbuispoden · Member · Aug 1, 2017 at 2:38 am

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  Hi brandyjb:

  What is your website?