Prestonmade.com domain

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  prestonmade460fc0f5a2 · Member · Jun 15, 2019 at 6:05 pm

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  How do I pay for this domain to be reactivated?? Thank you.

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  themagicrobot · Member · Jun 15, 2019 at 6:20 pm

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  As that domain is in the redemption period it is now more difficult to recover it. You’ll need to return to this thread logged in to the correct account that was associated with the domain (not this new account) and agree to the extra charges and then staff will reach out to the Registrar to ask if it can still be recovered. This thread is tagged for staff. In the meantime see: https://en.support.wordpress.com/domains/domain-expiration/

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  prestonmade · Member · Jun 15, 2019 at 6:28 pm

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  Ok. This is the correct account. Added charges are fine I guess. Thanks for the help.

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  kokkieh · Staff · Jun 15, 2019 at 6:29 pm

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  Hi there,

  That domain is indeed already in the redemption period. But that domain was also purchased by a different WordPress.com account than the one you’re using to post here.

  We can only recover a domain at the request of the same account that used to own it, so please log into the correct account and comment here to confirm if you agree to the $80 redemption fee, and I can get the process started for you.

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  prestonmade · Member · Jun 15, 2019 at 6:30 pm

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  Thank you. Yes this is the correct account. I confirm $80 redemption is fine.

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  kokkieh · Staff · Jun 15, 2019 at 6:47 pm

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  Thanks for confirming.

  I’ve sent you a payment link via email. Once we receive your payment we can email our domain provider to restore the domain. From there it should be back in your account within 48 hours.

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  prestonmade · Member · Jun 15, 2019 at 7:00 pm

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  Thank you. Payment has been sent.

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  kokkieh · Staff · Jun 15, 2019 at 7:06 pm

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  Thank you.

  I’ve emailed our domain provider. We’ll let you know as soon as we hear from them.

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  thebud15 · Member · Jun 20, 2019 at 10:30 pm

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  Hi @prestonmade,

  I’m just letting you know that we are still working on confirming that your domain is all good to go. We’ll have an update for you as soon as possible.

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  staff-mckluskey · Staff · Jun 22, 2019 at 12:10 pm

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  Hi there, @prestonmade,

  The domain has been restored and should be working just as before.

  Please let us know in case you need anything else :)

  Cheers!