• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Pretty sure I've been hacked

Pretty sure I've been hacked

  • Unknown's avatar
    dawnseternallight · Member · Feb 20, 2015 at 10:50 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I am new at running a website and this is the first time I’ve come up against anything like this. Until today, everything was working fine.

    The website I am having problems with is matinasbookcase.com

    My problem is two pronged:

    First of all I cannot get my website to load anywhere. I’ve tried to get it to pull up on my phone and multiple computers in different places. It always times out.

    Secondly (and most importantly) I can no longer find my website on my WordPress.com page. I also cannot log into my website from the matinasbookcase.com/wp-admin/ page I usually use. It is also timing out.

    The website is hosted through GoDaddy, but GoDaddy is telling me that my website is running perfectly. Which it obviously is not.

    I reset my wordpress.com password, but I don’t know what to do from there. I have no idea how to get back into my website and begin to figure out why it won’t load. I’m afraid I might have been hacked, but even then I don’t know how to figure out what to do with that.

    Any help would be much appreciated.

  • Unknown's avatar
    raincoaster · Member · Feb 20, 2015 at 11:51 pm
    • Copy link Copy link

    You are in the wrong forum and need to be at WordPress.ORG for help with that version of the software. It’s not a WordPress.com blog. You only have an ID here connected to it because it’s got the Jetpack plugin.

    I can see your blog just fine, so for once GoDaddy support isn’t wrong.

  • Unknown's avatar
    dawnseternallight · Member · Feb 20, 2015 at 11:55 pm
    • Copy link Copy link

    I wasn’t sure if I needed to post here or on .org so thanks. I’ll move my post there.

    Also, you can see my website? It just loaded for you? That’s good to hear. Thanks. : )

  • The topic ‘Pretty sure I've been hacked’ is closed to new replies.

Tags

  • hacked
  • log in issues
  • missing website
  • not loading
  • website

About this topic

  • In: Support
  • 2 participants
  • 2 replies
  • Last activity 11 years
  • Latest reply from dawnseternallight

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions