Preview images are not displayed
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Hi,
I recently started a photography website on based on wordpress. My problem is that when I create a gallery, either by creating a new page or a new post, most of the preview images won’t be displayed. There will only be this icon, indicating that the file could not be found (or whatever it means). Feel free to have a look at it: https://jodeges.com/index.php/2017/04/20/gallery-test/
I don’t know anything about the stuff related to the server, but my friend who created this website for me and is hosting it on his server checked everything, and apparently the problem is not a server problem. In case it is relevant: the theme I am using is called ‘Hitchcock’, but I’ve tried it with the default theme, too, and it didn’t work.
I hope you can help me.The blog I need help with is: (visible only to logged in users)
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You need to post to the wordpress.ORG support forums.
That site on our WordPress.COM servers. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-serviceWordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
Thanks for your answer! This may be a very stupid question but i can’t find a way to post my request. Where/how can I do that?
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