Preview post button won’t work

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  alona · Member · Apr 25, 2010 at 10:35 am

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  When i create a new post i am unable to preview it. If i click the preview button it activates the save draft button, and the only way i can preview anything is to save it first and then go into edit and then the preview button works. I don’t like to post without previewing it first as that is when i spot any mistakes. I know there are a few problems at WordPress at the moment so am wondering if this is one of them. Thank you

  The blog I need help with is: (visible only to logged in users)

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  krspeace · Member · Apr 25, 2010 at 11:09 am

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  hmmm…i thought it was just my net/comp acting up. i have the same problem too

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  timethief · Member · Apr 25, 2010 at 5:29 pm

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  @alona and krspace
  If you two are still experiencing this problem please follow these instructions and be patient while waiting for help.

  Staff have been making backend adjustments and doing an upgrade and maintenance this weekend. Some members are having problems. In order to provide you with help below is a list of the details that you must send to Staff directly.

  Every time support Staff deal with an issue they need to know:

  1. your browser
  2. your browser version
  3. your FULL blog address of the blog in question (not the blog name, the actual url that begins http:// Please note: there is no “www” in any wordpress.com url)
  4. your FULL username
  5. your role (Administrator, Editor, Author, Contributor)
  6. the email address that you registered at wordpress.com with for the blog in question do not post this personal information to the forum
  7. and a very good description of the exact problem

  * I did:
  * I saw:
  * I expected:

  8. If the problem is with a specific page, post or image then Staff needs the url for whichever is in question.

  9. If the problem occurred when following instruction in support documentation then a link to it is helpful.

  Relying only on email and not having a ticketing system would simply result in Staff getting vague and sketchy descriptions, so they have to keep dragging out ALL of the relevant information by sending repeated emails to the you. Only then, can they can start examining solutions.

  Contact

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  alona · Member · Apr 25, 2010 at 6:03 pm

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  @timethief, yes i still have the same problem. Thank you for the information, i will contact staff now. Much appreciated.

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  timethief · Member · Apr 25, 2010 at 6:06 pm

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  You’re welcome and not to worry. Staff will get back to you as soon as they can.