previous website

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  bodyandfacethyme · Member · Jun 14, 2020 at 9:46 pm

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  How do I get my old website up and running again?

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  fstat · Staff · Jun 15, 2020 at 7:13 am

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  Hi there,

  Can you please let me know your old site’s address so I can point you in the right direction of getting support?

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  bodyandfacethyme · Member · Jun 15, 2020 at 8:42 am

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  Bodyandfacethyme.com.au

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  staff-mckluskey · Staff · Jun 15, 2020 at 9:00 am

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  Hi there!

  Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with bluegelwebsitehosting.com), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.