Previously purchased Site missing

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  skxyfc6xbf · Member · Apr 1, 2023 at 8:22 am

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  Please don’t forget the billed Site

  credentials for your own good.

  Myself, did just that & after paying for the perso1yr deal @ $4 ea mo, given a free domain, and registered the pro email.
  Since then, because can’t be recognized

  have been mysteriously forgotten.
  Has anyone else seen that happening to writers?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 2, 2023 at 2:26 pm

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  Good Morning –

  I do not understand what help is needed. Please share more details with us so we can provide some assistance. Looking at your account, there have been no purchases made. Perhaps you purchased this plan on a different account? If not, you can add it from below.
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  2ickslinger · Member · Apr 3, 2023 at 2:48 am

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  Thanks yes, because your efforts have been correctly directed towards upholding WordPress’ significant continuing Web integrity.

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  2ickslinger · Member · Apr 3, 2023 at 3:54 am

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  In giving a reply it seems we have accomplished nothing for the effort. That’s sadly because your account is recording a freely-offered account (instead-of established paid up account that was set up with my money & pro email, too). The provided web address of the domain is: americanitaliancar.band

  and so? What is wrong?

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  fstat · Staff · Apr 3, 2023 at 7:04 am

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  Hi there,

  I just wanted to let you know that your domain americanitaliancar.band has been temporarily suspended due to a pending verification process. In accordance with the Internet Corporation for Assigned Names and Numbers (ICANN) requirements, all domain registrants must verify their contact information within a certain timeframe.

  But don’t worry, I’ve got you covered! I’ve just sent you a new verification email to help you quickly resolve this issue. Please check your inbox and follow the instructions in the email to verify your contact information. If you don’t see the email in your inbox, be sure to check your spam folder as well.

  Once you’ve completed the verification process, your domain will be unsuspended, and everything should be back to normal. If you have any questions or need further assistance, please don’t hesitate to reach out.

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  2ickslinger · Member · Apr 7, 2023 at 8:34 am

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  Aside from my previous statement concerning the failure to regain my purchases? It may be the same.

  As emails haven’t gotten received.

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  deancroyal · Staff · Apr 7, 2023 at 1:52 pm

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  Hi there – Can you confirm that you are not receiving our emails at the email address that is saved on your account here? https://wordpress.com/me/account

  Also, can you follow these instructions and make sure that the email address on your domain contact information is accurate?

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  2ickslinger · Member · Apr 7, 2023 at 4:59 pm

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  On that accordingly, since you have assistance now.