previously used theme
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Could someone please tell me how to find out what theme I previously had months ago? It was a premium theme that I purchased, and in my billing history it does not show the name of the theme I purchased, just the amount I paid for it.
The blog I need help with is: (visible only to logged in users)
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Hey there! It appears as if you bought the Premium theme, Snap, and then canceled it for a refund on July 30, 2013. This was for your site, tarastadnykdotcom.wordpress.com.
Is that the theme to which you were referring?
Let me know if I can help further! Thanks.
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Thanks for getting back to me thatrobyn.
The Premium theme I am trying to recall is most likely the one I purchased on July 31, 2013. Do you have a way to find that out? I have since changed it to a free theme but would like to go back to the one I purchased July 31st if possible.
Thanks a lot,
Tara -
Hey Tara,
Since you bought that theme, it’s all yours for the lifetime of your site.
What I’ll do is credit your account $79. This is the increased cost of the updated version of the theme.
Please log into WordPress.com, and then go to http://theme.wordpress.com/themes/search/snap/ to activate the theme on your site.
If you have questions or problems with this at all, please do let me know. Thanks much!
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Hi again,
It wasn’t Snap that I wanted though, it was one after that that I had purchased on July 31st. (I had purchased Snap July 30 but refunded it).Would I be able to use the credit to re-purchase any theme? I know that Snap was not the one I liked.
Sorry for the inconvenience. Thanks again.
Tara
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Tara, I am not seeing a purchase of another theme through this WordPress.com account, or on this site. Is it possible you installed a free theme after Snap? I see that you tried McKinley and Truly Minimal before installing Coraline.
Regardless, go ahead and use that credit. :)
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