Price Markets UK

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  alexiakobachvili · Member · Apr 26, 2021 at 4:36 pm

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  We owe this domain with you, but, unfortunately, the tech team who were looking after content are no longer witrh trhe company. We need tro restor the access. Can someone call me 0n [redacted by mod] or email me (email visible only to moderators and staff)

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  luanluta · Member · Apr 26, 2021 at 5:04 pm

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  Hello there,

  In order to establish ownership of the account and regain ownership you need to go through the Account Recovery process:
  https://wordpress.com/support/account-recovery/#account-recovery-form

  Can you please share the URL of your website so that when a staff member sees this they’re able to help quicker?

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  alexiakobachvili · Member · Apr 26, 2021 at 5:17 pm

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  Hi, the url is http://www.pricemarkets.com

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  luanluta · Member · Apr 26, 2021 at 5:24 pm

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  Hello there,

  It appears that your website isn’t being hosted at WordPress.com but is instead using a self-hosted WordPress.org install which are two completely different platforms.

  Read this to find out more about the difference between the two:
  https://wordpress.com/support/com-vs-org/

  I suggest you look through your billing history or contact your old tech team to find out which company is hosting your site so you can contact them.

  Hope this helps!

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  alexiakobachvili · Member · Apr 26, 2021 at 5:27 pm

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  We also had other services involved in IT: TS Host , MailChimp and Clouflare. Do you think any of them can help?

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  luanluta · Member · Apr 26, 2021 at 5:29 pm

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  Hello,

  You should definitely contact TS Host since they’re most likely your hosting provider :D. MailChimp and Cloudflare won’t be able to give you access to your site.