Prices
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Hello, last time we have subscription for 2 years and I was canceled it after about 6 months. I thinking about going to back. Could you Giove us our subscrition back ?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
Can you tell me what the subscription was, and for which site?
You’re posting here as the account,
patrikuhliarikc0817b5ae9, and this account has never bought any paid upgrade from us:https://wordpress.com/me/purchases
To restore a purchase made by a different account and then transfer it to your account, we’ll need the request to come from the account that originally owned the upgrade.
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Hello there,
I can’t see this site connected to this account, so this request would need to be sent via the correct account here: https://wordpress.com/me/account
Currently, I see https://www.avestech.com/ is hosted with Wix – are you looking to move over to WordPress.com?
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Hello there,
Are you able to confirm the URL of the website that had the paid subscription please?
Many thanks.
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Hello there,
Ok, do you have access to the account that managed a site with this address?
If not you would need to send a password reset here: https://wordpress.com/wp-login.php?action=lostpassword
Failing that – you would need to create a new account and build a new site.
I hope this helps thus far.
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