Prices are displayed in Mexican pesos
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Pretty much the above description, for some reason my prices are displaying in MX$. While it’s not the biggest deal in the world, I’m not sure how to change this, and I’m not in Mexico.
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
We use geolocation to set your currency, but if you are traveling or use a VPN to mask your IP we can sometimes get that wrong.
We’re happy to change your account to any of the currencies we support below: https://wordpress.com/support/payment/#supported-currencies
Hope that helps. Please let us know if you have any more questions.
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Hi, thanks so much for the reply. Oddly, I’m not using a VPN, and my location is in Dallas, TX. If you could change my currency to USD, that’d be great!
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Thanks for confirming. Dallas is not that close to Mexico, but geolocating based on IP address is not as foolproof as they make it out to be in TV and movies. Apologies for the confusion!
I have updated your account to $USD as requested, and you should now see that pricing reflected on all our upgrades. https://wordpress.com/plans/
We’re also happy to help if you have any questions about upgrading. If you can tell us more about the kind of site you are trying to set up, we’re also happy to confirm which plan would be the best fit so you do not end up with more than you need.
Hope that helps. Please let us know if you have any more questions.
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Hi pozassuits – I’ve updated your account to be in USD. Please write back if a different currency was needed or if you need any other help getting started with this project!
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I am having the same issue – the prices are showing in MX. Please tell me how to correct this.
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Hi @booktoursgone! I have updated your account to USD. Please let us know if a different currency was needed instead. Should you need any further assistance, please create a new topic at https://wordpress.com/forums/
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Hi, I have the same problem. I live in houston, Texas and for some reason all my prices are in Mexican pesos and confusing me all. Can you please change this?
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Hi @bitransferstore I’m seeing prices in USD under your account when I look here: https://wordpress.com/plans/
Are you seeing those prices on a different page perhaps? If so please share a link so we can take a closer look. I can confirm your account is set to USD so regardless of any pricing you see the transaction will process in USD.
Thanks for the additional info!
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Hello, my account is doing the same thing and I am in Oklahoma City. I am not using a VPN. Can you change mine too? Thank you.
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Hi there,
I have changed the currency under your account from MXN to USD. Please let us know if you have any questions.
Thanks!
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Hello! I am having the same issue. I cannot sign up for a plan because it is displayed in mexican currency. thank you.
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@genesistothemaps, I’ve set your currency to USD, but if you need a different currency, can you please create a new thread to let us know what your currency should be? We’ll go from there:
https://wordpress.com/forums/?new=1
I’ll close this one out so the original poster doesn’t continue getting notifications. Thanks!
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