Pricing are in Japanese Y as opposed to UK Pounds

• 

  henriettelaidlaw · Member · Sep 17, 2013 at 4:35 pm

  • Copy link
  • Add topic to favorites

  when I try to upgrade wordpress my prices are in Japenese Y? I can not figure out how to change this –

  The blog I need help with is: (visible only to logged in users)

• 

  henriettelaidlaw · Member · Sep 17, 2013 at 4:36 pm

  • Copy link

  This is actual a problem across my blogs – I have not been using wordpress for a while but wanted to start using it, however for some reason all my prices are in Japanese Y? how do I change this

• 

  timethief · Member · Sep 17, 2013 at 4:38 pm

  • Copy link

  Can you not use Google search to locate a currency converter?
  https://www.google.ca/#q=japanese+to+english+currency+converter

• 

  timethief · Member · Sep 17, 2013 at 4:38 pm

  • Copy link

  Oh! Now I understand you. You are not in Japan. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

• 

  jackiedana · Member · Sep 17, 2013 at 8:02 pm

  • Copy link

  That’s very odd! I’ve checked your settings and everything is pointing to the UK. I’ve reported this to our team that handles upgrades, and will let you know as soon as I find something out.

• 

  yaya1582 · Member · Sep 17, 2013 at 10:33 pm

  • Copy link

  I also would like to understand the pricing involved. I am in US & would like the dollar rate. Please advise… To understand pricing thoroughly.

• 

  timethief · Member · Sep 17, 2013 at 10:35 pm

  • Copy link

  @yaya1582

  flyingmonkeymobile.wordpress.com is no longer available.
  The authors have deleted this site.

  Eaxctly which blog are you referring to? Post the URL starting with http:// now please.

• 

  jackiedana · Member · Sep 17, 2013 at 10:44 pm

  • Copy link

  @yaya1582, we are currently testing offering our upgrades in currencies other than US dollars.

  When purchasing upgrades on WordPress.com please note that the currency rates are not automatically calculated by using the official exchange rate, but manually defined taking into consideration several parameters: including the exchange rate, rounding requirements, our own conversion costs, etc.

  These rates will change as exchange rates change, and will will do our best to keep them as close to the current rates as possible.

  @henriettelaidlaw, I am still looking into your issue for you.

• 

  jackiedana · Member · Sep 18, 2013 at 8:14 pm

  • Copy link

  @henriettelaidlaw, we try to auto-detect your country, but in your case it looks like it’s not working correctly. It should update if you choose UK in the credit card drop down, but if not, we can change it manually for you. Please let me know.