Pricing Concern

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  coasttocoasthoops · Member · Aug 24, 2018 at 2:08 am

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  I signed up for a 2 year plan last September charging $99.50 for my website and WordPress is attempting to charge me again this year $85.00 for the domain name and $15.99 for domain name registration. Is there a phone number i can call into to discuss this issue? Please let me know the best avenue to proceed.

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  torres126 · Member · Aug 24, 2018 at 5:53 am

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  Hi there, phone support is not offered on WordPress.com. However, I have tagged WordPress.com staff, so you’ll receive a response from them within a few hours. :)

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  fstat · Staff · Aug 24, 2018 at 7:27 am

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  Hi there,

  I don’t see any purchases ever made to the account you’re contacting us from and the amounts you’re referring to don’t match any of our plan’s prices.

  Can you please let me know your site’s address so I can have a look?