Pricing difference in India: showing different quotes in Rupees and Dollars

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  figtreenaturalistfoundation · Member · Sep 29, 2021 at 4:24 am

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  When not logged in the price for business plan is Rs 640/per month. When we log in and select the same plan it shows price in USD and shows an extremely high price. We are a education non-profit based in India and are hoping we can choose WordPress for our new website. We were hoping for the Rs 640/month plan as we cannot afford the higher price quoted during checkout. Please help us out as this price difference is confusing and expensive for us. Really appreciate your help!

  Site: https://thenaturalistschoolindiain.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  shubhamgmath · Member · Sep 29, 2021 at 4:37 am

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  Hi figtreenaturalistfoundation

  When not logged in the price for business plan is Rs 640/per month. When we log in and select the same plan it shows price in USD and shows an extremely high price. We are a education non-profit based in India and are hoping we can choose WordPress for our new website. We were hoping for the Rs 640/month plan as we cannot afford the higher price quoted during checkout. Please help us out as this price difference is confusing and expensive for us. Really appreciate your help!

  As you described your issue above.

  I feel like your account currency is currently set to USD and that’s why the pricing is showing in dollars. This can be changed by switching the currency to INR i.e Indian rupee. It can be done with the help of a staff member.

  So, I am tagging this thread with ‘modlook’ tag for staff attention, please wait for some time they will get back to you on this.

  Hope this helps.

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  figtreenaturalistfoundation · Member · Sep 29, 2021 at 5:35 am

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  Thanks Shubham

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  aleone89 · Staff · Sep 29, 2021 at 8:31 am

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  Hello there,

  The currency for the account has been changed to INR.

  This should be reflected upon refresh.

  I hope this helps.

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  figtreenaturalistfoundation · Member · Sep 29, 2021 at 10:35 am

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  Hi!
  Yes, it has changed now to INR.
  Thank you

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  saranghills · Member · Nov 5, 2021 at 4:22 am

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  I am also facing the same issue. Can someone from WordPress help me change?

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  sylviadas · Member · Nov 5, 2021 at 4:23 am

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  I am facing the same issue. Can someone from the staff help me change the currency to INR?

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  fstat · Staff · Nov 5, 2021 at 7:37 am

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  Hi @saranghills and @sylviadas,

  I see that we have already helped you with that. If you need anything else feel free to contact us again.