Pricing disappeared

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  watsonsiecom · Member · Apr 7, 2021 at 8:07 am

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  Hi, I opened my website this morning and all the prices disappeared. How do I fix this issue?

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  staff-doublebassd · Staff · Apr 7, 2021 at 1:13 pm

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  Hi there,

  I checked your site and although it is connected to WordPress.com via Jetpack, it is using the open-source WordPress.org software.

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org

  Thanks,